Xcx3's Privacy Policy – Your data is safe with us

Welcome to xcx3.biz. xcx3 is a trusted online betting platform in Bangladesh, and we place the highest importance on our users' privacy. This Privacy Policy ("Policy") applies to xcx3's website, mobile app, and all associated services.

This policy details what information xcx3 collects, why it is collected, how it is stored and used, and what rights you have over your personal data. By using xcx3's services, you are considered to have consented to this privacy policy.

Xcx3 only collects information that is necessary to deliver services, ensure security, and meet legal obligations. We do not collect any excessive or unnecessary data.

Information Collected at Registration

• Full name and date of birth (for age verification)
• Valid mobile number and email address
• Residential Address
• Preferred language & currency
• Password (stored in fully hashed form — unreadable by anyone)

Information Collected for KYC Verification

• Scanned copy of National ID (NID) or Passport
• Selfie or photo (for identity verification when required)
• Proof of mobile banking account ownership
• Official document for address verification

Automatically Collected Information

Some information is collected automatically while you use xcx3's platform:

Xcx3 uses collected information only for specific, legitimate purposes. No data is ever used unnecessarily or out of context.

• To create and manage your account
• To process deposits and withdrawals
• To prevent fraud, money laundering, and other fraudulent activities
• To provide customer service and support
• To enforce responsible betting policies
• To send bonus and promotional offers (with your consent)
• To improve platform quality and security
• To meet legal obligations

Xcx3 follows the highest industry standards to protect your data. Our servers and databases undergo regular security audits.

Technical Security Measures

• All sensitive data stored with AES-256 encryption
• Data transfer via TLS 1.3 protocol
• Two-Factor Authentication (2FA) support
• Regular server security updates and patching
• Firewall & Intrusion Detection System
• Regular Encrypted Data Backups

Data Retention Period

Xcx3 may retain your data for as long as your account is active and, where legally required, for up to 5 years thereafter. Financial transaction records are retained for the period specified by the relevant regulatory authority.

Xcx3 firmly believes your data belongs to you. Third-party data sharing is strictly limited and only done in specific circumstances.

When Your Data May Be Shared

• Payment Processors: Only the information necessary to process transactions through payment gateways such as bKash, Nagad, or Rocket.
• Legal Authorities: To comply with legal obligations under court orders or government directives.
• Anti-Fraud Organizations: To licensing authorities for investigation of suspicious activity.
• Technology Partners: Solely for operating xcx3's services — they are not permitted to use your data for their own purposes.

Xcx3 uses cookies on its website and app to enhance your experience. Cookies are small data files stored in your browser.

Cookies Used by xcx3

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some xcx3 features to not function properly.

Xcx3's services are intended for users aged 18 and above. We do not knowingly collect or store data from minors.

• Age verification at the time of registration is mandatory.
• Any account found to belong to a minor will be closed immediately.
• Any minor's data collected inadvertently will be deleted immediately.
• Parents or guardians may report suspected account registrations made in a child's name.

As a xcx3 user, you have full rights over your own data. We respect these rights and make them easy to exercise.

• Right to Know: You can find out what information xcx3 holds about you.
• Right to Rectification: You can correct any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your data under certain conditions.
• Right to Restrict Processing: You can stop us from using your data for specific purposes.
• Right to Data Portability: You can export your data in a portable format.
• Right to Object: You may object to certain types of data processing at any time.

To exercise any of these rights, email us at support@xcx3.biz. We will respond to your request within 30 business days.

Xcx3 may update this privacy policy as needed. For significant changes, a notice will be sent to your registered email and a notification will be posted on the website.

• The date of any changes will be noted under the "Last Updated" section at the top of this page.
• Continued use of xcx3 after any changes takes effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you will be given the option to close your account.

If you have any questions, concerns, or complaints about our Privacy Policy, please reach out to xcx3's support team. We're always here to help.

• Email: support@xcx3.biz
• Live Chat: Click the chat button at the bottom right of the website
• Support hours: 7 days a week, 24 hours a day

For formal complaints regarding data protection, you can contact our Data Protection Officer directly at the same email address with "DPO Request" in the subject line.